Role: Customer Account ExecutiveLocation: StevenageSalary £25,000 - £32,000 per annum DOEAbout the Role We''re looking for a Customer Account Executive to join a growing and dynamic manufacturing business in Stevenage. This is a fantastic opportunity for someone with strong customer service and account coordination experience to play a key role in managing customer relationships, supporting sales activity, and ensuring smooth order delivery across the business. You''ll act as the main point of contact for customers, working closely with internal teams to deliver an excellent customer experience from enquiry through to delivery.Key ResponsibilitiesAct as the main point of contact for customer accounts, providing ongoing support and communicationManage and process sales orders, amendments, and updates accurately and efficientlyPrepare and issue customer quotations, including pricing and BOM reviewsProactively follow up on quotes and track outcomes within the CRM systemProvide customers with order updates, delivery timelines, and material statusLiaise with planning, operations, and sales teams to ensure orders are delivered on timeAttend customer meetings (on-site and off-site) to support relationship developmentSupport invoicing, delivery notes, and general account administrationMaintain accurate records and ensure all customer data is up to dateWhat We''re Looking ForPrevious experience in a customer service, account management, or sales support roleStrong communication skills