OCC Team Manager (Alternating Shift) Portsmouth £35.9k - £40k per annum (dependent on skills and qualifications)Full-time (alternating Shift) Office based Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme and moreREQ5455As an OCC Team Manager, you''ll lead and support a team of shift controllers in a fast-paced 24/7 environment, ensuring our network operates safely, efficiently and in line with strict performance standards. You''ll coordinate emergency and metering activity, work closely with operational teams across the region and drive strong performance through clear communication, problem-solving and effective people leadership. This is a role where your guidance keeps our customers safe, warm and supported every day.We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here''s how you will contribute Organising and motivating a team of shift controllers to produce excellent levels of performance in a pressurised environmentMonitoring of Emergency and Metering standards across the depots and NetworkClose liaison with operational management to deliver workloads within performance timescalesInvestigation and route cause analysis of all failures in standard What you will needGood leadership, organisational, diagnostic and problem-solving skills and ability to act on your own initiative.Effective communication skil