Deputy Service Manager
Deputy Field Service ManagerLocation: Harlow, Godstone or Billingshurst Can be based out of either office.Salary: £35,000 £40,000 per annumHours: 08 00 Monday - FridayAbout the Role:We are recruiting for a Deputy Field Service Manager to join an established business specialising in providing Audio Visual and Digital Signage solutions for the hospitality sector.Working closely with the Field Service Manager, you will help oversee a team of approximately 30 Engineers operating across the South of England, ensuring they have the resources, guidance and support needed to carry out their work efficiently.This is a predominantly people-management and operational coordination role, rather than a hands-on engineering position.Key Responsibilities: Support the Field Service Manager with the day-to-day management of approximately 30 field-based Service Engineers across the South.Coordinate engineers'' daily schedules, workload and resource allocation to ensure efficient service delivery.Act as a key point of contact for engineers, providing ongoing support, guidance and assistance with operational challenges.Monitor team performance, productivity and service standards, identifying areas for improvement.Manage the onboarding and induction of new engineers, including supporting probationary periods.Ensure engineers have the appropriate uniforms, identification, equipment and documentation to meet company compliance requirements.Work closely with internal operations and project teams to ..... full job details .....
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