Job Title: Client Care Coordinator Location: Cheadle Salary: 28,000Overview We are seeking a highly professional and detail-oriented Client Care Coordinator to join our team within a private hospital setting. This is a pivotal role, responsible for delivering a seamless, discreet, and high-quality experience for clients from initial enquiry through to treatment. You will advise on treatments, costs and timescales.Key ResponsibilitiesDeliver an exceptional, personalised client experience from first contactManage a high volume of enquiries with accuracy, efficiency, and professionalismCoordinate effectively with clinical and administrative teams to ensure a seamless journeyMaintain meticulous client records in line with GDPR and clinical governance standardsAbout YouProven experience in a fast-paced, client-facing or private healthcare environmentExceptional communication skills with the ability to build trust quicklyHighly organised, with strong attention to detail and the ability to prioritise effectivelyProfessional, resilient, and confident handling sensitive situationsSoft sales / Account management Comfortable working to targets or performance standardsCall Centre experienceThis role is suited to individuals who take pride in delivering a premium level of service and thrive in a high-expectation environment.Brook Street NMR is acting as an Employment Agency in relation to this vacancy.