1st/2nd Line Support Thatcham £28,000 per annum Permanent Your New Role Our client are looking for a friendly and motivated individual tojoin their team in an IT Support role. You will provide technicalsupport to customers, helping them resolve issues and ensuringthey receive a high standard of service throughout the process.You will be responsible for answering customer queries,identifying problems and helping customers find suitablesolutions. You will also explain technical information in a clearand simple way, making sure customers feel supported regardlessof their level of technical knowledge. This is a greatopportunity for someone who enjoys helping people, has aninterest in technology and is keen to develop their technicalskills. Ensuring Your Success Ideally, you will have some previous experience in IT support,technical support or a customer service role, although extensiveexperience is not essential. You will have good communication andcustomer service skills, with a friendly, patient andprofessional approach when dealing with customers. You will be anatural problem-solver with an interest in technology and theconfidence to explain information clearly to others. You willalso be keen to learn new systems, develop your technicalknowledge and work closely with colleagues to resolve issues. Apositive attitude and willingness to learn will be key to yoursuccess in this position. In Return This is an excellent opportunity for someone looking to start ordevelop their ..... full job details .....