Role Overview: Dynamics 365 Solutions ArchitectAbout the RoleWe are seeking experienced and driven Dynamics 365 Solutions Architects to join a growing Microsoft-focused technology practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities.You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations or as part of broader enterprise transformation initiatives. Your expertise will help organisations achieve measurable business outcomes through effective use of technology.Key ResponsibilitiesRequirements DiscoveryEngage with stakeholders and subject matter experts to understand business objectives, challenges, and long-term goalsLead discovery sessions to gather both functional and non-functional requirements across CRM, integration, infrastructure, and compliance areasTranslate business needs into clearly defined requirementsSolution DesignDefine solution approaches that maximise the value of the Dynamics 365 platformProduce clear, structured technical design documentation suitable for delivery teamsSupport the development of CRM roadmaps aligned with organisational strategyProvide expert guidance on architecture and best practiceDelivery OversightProvide technical leadership across implementation projectsEnsure solutions are delivered to a high st