We are currently looking for experienced complaints case handlers to join our client in Barton-upon-Humber. Applicants must have previous complaint handling experience Complaints Case Handler Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) PermanentThis is a full-time office based position, applicants must live within a reasonable commute to Barton-upon-Humber Our client is looking for Complaints Case Handlers to join their growing team. Taking ownership of a portfolio of complaints and compensation claims, the Complaint Handler will be investigating, resolving and responding to all issues raised by customers and third parties.You will receive a fantastic benefits package including: Access to health and discount platform after 1 year of serviceIndividual trainingEE discountStaff Discount (after 1 year service)Eye care vouchersFree onsite gym (available 24/7)Free onsite parkingComplimentary refreshments throughout the dayTwo subsidised canteensFantastic progression opportunities with real success storiesCustomer Service Employee of the Month awards As a Complaints Case Handler, you will be required to: Owning and proactively resolving customer and third-party complaints and compensation claimsLooking after 35 to 45 customers at one timeFollowing company policiesEnsuring fair treatment of customers at all timesCompleting thorough and objective investigationsAssisting stores with related qu