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Head of Service and Infrastructure, London

Client: British Medical AssociationLocation: London, United KingdomJob Category: OtherEU work permit required: YesJob Reference: 9f4d3537e7caJob Views: 2Posted: 12.07.2025Expiry Date: 26.08.2025Job Description:

Job OverviewGlobal Resourcing is partnering with the British Medical Association (BMA) in their search for a Head of Infrastructure and Service to join their team on a permanent basis. Apply today by contacting Dave Flynn or Eleri Morgan at Global Resourcing.About the BMAThe British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support, and negotiate on behalf of all UK doctors and medical students.Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession and supporting our doctors with relevant products and services.About the roleWe have an exciting opportunity for a Head of Service and Infrastructure to join our Technology Services directorate. This is a leadership role, reporting to the Chief Technology Operations Officer.You will lead and oversee the strategic planning, development, and management of IT services and infrastructure. You will lead a team of approximately 20 to ensure that the technology services and infrastructure meet the needs of the BMA in all aspects of resource planning and delivery. You will also collaborate with senior colleagues across Technology services to define and deliver against the technology strategy.To ensure your success as the BMA''s Head of Service and Infrastructure, you will ideally have:Proven senior management level experience in technologyExperience of defining and driving delivery of service and infrastructure strategiesProven background in IT service delivery, incident management, and the implementation of ITSM tools and processesExperience of delivering successful projects within both Agile and Plan methodologiesExperience of managing, motivating, and developing high-performing teamsPractical knowledge of IT infrastructure components, including network servers, storage, databases, cloud computing, and virtualization technologiesKnowledge of emerging technology trendsSolid experience with ITIL frameworks and best practicesExcellent verbal and written communication skillsProven problem-solving skillsAs the BMA embarks on a 3-5 year organizational strategy, the technology roadmap will be a crucial element, with Infrastructure and IT services underpinning this. As a leader who delivers at pace, your proven expertise and appetite to make a difference in driving forward technology operations, infrastructure, and service management will be key.Apply today by contacting Dave Flynn or Eleri Morgan at Global Resourcing.Why work for us?We offer a wide range of benefits including:30 days holiday entitlement plus bank holidays and a BMA company dayDouble matching pension contributions up to 12% of salaryAdditional leave entitlement for volunteering or moving house (after completion of probationary period)Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline, and specialist support availableBMA Law - discounted rates for employees requiring legal services such as will writing/conveyancingMultiple flexible benefits and discounts through our employee benefits platformLots of Learning and Development/training opportunities via our internal learning hubSeason ticket loan (up to £10,000) after completion of probationary periodAnonymous recruitmentThe BMA endeavors to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age, and gender are anonymized and will only become visible to hiring managers if you are selected for an interview.#J-18808-Ljbffr