Move On Support Team Leader (Homelessness)Salary £30,437.49 a yearLocation Stoke-on-TrentHours per week 37.5Contract type Fixed TermAs Move On Support Team Leader, you''ll lead a team of Move On Support Officers, ensuring consistent, person centred support for local people impacted by homelessness. You''ll follow their journey from first referral to a successful move on, building a culture of accountability, innovation, and collaborative partnership working to deliver outstanding outcomes and sustainable housing solutions. Job requirements Manage all referrals into the Move On Support service, ensuring timely triage, effective prioritisation, and smooth allocation to the team. Provide regular progress updates to commissioners, maintaining transparency, evidencing outcomes, and supporting strong partnership relationships. Provide day-to-day leadership to your team of Move On Support Officers, ensuring assessments, risk plans, inductions, and person-centred move-on plans are completed to a high standard and in line with strengths-based and trauma-informed practice. Oversee the quality and consistency of customer support plans, ensuring monthly reviews are completed and officers deliver effective move-on and tenancy sustainment support. Lead on performance monitoring, working with internal teams to track KPIs, quality indicators, and outcomes linked to move-on success and tenancy sustainment. Work collaboratively with key partners, including the local authority and other support