Order Processing Customer Agent - Manufacturing / TechnicalSalary: £35,000 + Additional Benefits Location: West MidlandsSector: Technical Capital EquipmentContract: Full Time - On SiteAbout the OpportunityAre you a technically minded professional who is experienced in End to End order processing and customer support. We are assisting a global leader in industrial automation, seeking a Customer Support Agent to join the CRM Centre. This unique role bridges the gap between technical sales support and operational excellence, ensuring our customers receive seamless service from the initial inquiry through to final invoicing and equipment delivery.The RoleYou will act as the first point of contact for our customers, managing the complete lifecycle of technical order process. Your will be providing proactive technical sales order support to grow accounts and taking full ownership of the order processing cycle.Key Responsibilities:Customer Interaction: Building confirmed orders from the sales team, liaise with customers regards to order timelines and items.Technical Sales Support: Develop and present sales proposals/quotations, follow up on the CS business pipeline, and identify areas to maximise customer spending.Order Management: Take full ownership of the order processing cycle from initial customer order and purchase requests to booking goods, customs clearance, and final invoicing. Manage and schedule delivery partners and keep track of the order from manufacture to the custome