Business Analyst - Trade Surveillance Remediation, Markets PlatformLondon 25 Gresham Street - hybrid 2 days per week.6 month contractInside ir35 Role PurposeThe Customer Journey Manager supports the end-to-end design, alignment and improvement of Trade Surveillance journeys across the Markets Platform. The role translates regulatory obligations, risk remediation and business growth requirements into prioritised, deliverable change, ensuring surveillance impacts, dependencies and risks are identified early. Working across Product, Engineering, Data and COO Surveillance, the CJM connects business requirements with technology delivery to support effective surveillance coverage, regulatory commitments and strategic priorities. Key AccountabilitiesEnd-to-End Journey ManagementOwn and maintain the end-to-end Trade Surveillance journey, spanning trading activity, product coverage, data ingestion and quality, alert generation, tuning and investigation outcomes.Maintain journey maps, process flows and requirements that link business intent to technical implementation.Identify capability gaps, process inefficiencies, data issues and potential surveillance risks, supporting appropriate remediation. Cross-Platform Integration and ChangeSupport alignment across Trading Hub, Surveillance and data platforms, including ODP/FDP where applicable.Identify dependencies, integration points and sequencing risks, ensuring surveillance requirements are considered early in platform and product ..... full job details .....