Housing Solutions Officer (Temp: London)
Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team. This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions.Salary: 22-23 PAYE Line Management: None Working Pattern: Hybrid (Minimum 3 days office-based) Role Overview The Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with:Housing Act 1996 (Part VII as amended)Homelessness Reduction Act 2017The Homelessness Code of GuidanceRelevant case law and statutory guidanceYou will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation. Key Responsibilities Housing Advice and PreventionAct as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication.Conduct comprehensive housing options interviews in a person-centred manner.Create, implement and review Personal Housing Plans.Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives.Statutory Home
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