Are you a Customer Service Champion with excellent German communication skills?Are you passionate about delivering exceptional service and solving customers'' problems?Our client, a fast-growing organisation in Guildford, is seeking a Temporary German speaking Customer Service Advisor to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What''s in it for you?A great place to work with a fun and supportive environmentOffice-based role in Guildford Competitive hourly rate ( 14)Temporary position initially for one month, with potential for extensionFull-time working hours (9am - 5.30pm with 1-hour unpaid lunch break)Opportunity to make a positive impact and be a Brand Ambassador for the organisation Responsibilities:Manage incoming contacts from German customers, demonstrating empathy, patience, and accuracyIdentify and assess customers'' needs to ensure satisfactionProvide accurate and complete information using the appropriate toolsMaintain detailed records of customer interactions and process customer accountsBe a Brand Ambassador for the organisation, representing their values and commitment to excellent service Required Skills and Experience:Excellent German written communication skills with a keen attention to detailCustomer-focused mindset, always striving to go above and beyondPrior experience in a customer service environment is preferredAffinity with technical product support is a plus Join our client''s team ..... full job details .....