Service Delivery Coordinator (Facilities / Compliance) Location: Southend-on-Sea Office Based Salary: £27,000-£30,000 DOE 12-Month FTC (Maternity Cover) Strong Potential to Become Permanent A well-established specialist within the facilities compliance and ventilation hygiene sector is looking to appoint a Service Delivery Coordinator to support key client accounts within a busy technical services team. The Role This role is responsible for ensuring contracted works are planned, delivered and reported in line with agreed KPIs and compliance standards. You ll act as a key point of contact for clients, supporting the full service lifecycle from scheduling through to completion and invoicing. Key Responsibilities: Coordinating planned preventative maintenance (PPM) and reactive works Supporting key accounts to ensure services are delivered on time and to specification Managing compliance documentation and issuing reports within agreed timeframes Handling client queries and resolving service issues Monitoring KPIs, WIP, variations and contract financials Liaising with engineers, subcontractors and internal teams to maintain service delivery Supporting client review meetings and ongoing account communication About you Experience within facilities management, service coordination, helpdesk, operations administration or contract support would be advantageous. An understanding of compliance standards such as TR19 Grease is beneficial but not essential, full training