Assurance and Governance Lead - PermanentGlobal Insurance Broker Operations Controls FunctionLondon Hybrid WorkingOverviewWe are seeking an experienced Assurance and Governance Lead to join a leading Global Insurance Broker within the Operations Controls function. This is a first line of defence role, ideal for a hands-on professional with practical experience delivering governance and assurance activity across complex operational and regulatory programmes. The role will focus on strengthening governance frameworks, embedding assurance processes, and driving operational compliance, while providing oversight and direction to stakeholders across multiple workstreams. This is a permanent role, offering long-term exposure to high-profile regulatory and operational initiatives. Key ResponsibilitiesGovernance and Assurance Lead first-line governance and assurance activity within the Operations Controls function, ensuring consistent application of standards and regulatory expectations. Develop, maintain, and embed governance frameworks, policies, and procedures across operational teams. Monitor and review compliance with internal controls, standards, and regulatory requirements. Conduct audits, gap analyses, and process reviews to assess effectiveness and identify areas for improvement. Produce management information, reports, and updates on governance and assurance activity for senior stakeholders. Act as the first point of contact for regulatory queries and governance matters with