What you''ll be doing: Coordinating reach-back activities to Suitably Qualified and Experienced Personnel (SQEP) in the product teams to resolve defects/technical queries reported by operationally deployed platforms Coordinating an integrated equipment (CMS - Combat Management, System SI - Shared Infrastructure, INE - Internal Networks Electronics) service programme, including Technology Refresh, which is coherent with adjacent programmes Ensuring strong engagement with the Customer Engineering community is maintained Overseeing the Product Safety and Security programmes to ensure all requirements are met/achieved Overseeing Product change within the programme through Project Change Control Boards (CCBS) Analysing defect trend data and associated Learning From Experience (LFE) to enable product/process improvement Delivering project convergence through establishing a common product approach Your skills and experiences: Essential: Experience of the Systems/Software Engineering Lifecycle Experience in coordinating and facilitating technical programme issues across a diverse range of sub-teams A methodical approach to planning tasks and willing to display flexibility through response to change Desirable: Experience of supporting a COTS/IT product in service, including obsolescence management Combat management system knowledge Knowledge of Royal Navy customers and the deployed platform environment Benefits: As well as a competitive pension scheme, There is also employee sha