Are you ready to take the next step in your IT journey? This is a fantastic opportunity to join a supportive and forward-thinking IT team where you ll gain real hands-on experience and build a solid foundation for a long-term career in technology. Perfect for someone early in their IT career, this role offers structured development, exposure to modern infrastructure and cloud technologies, and clear progression into IT Operations and Infrastructure Support. Company Benefits: Onsite parking Flexible working Personal development- help developing your role, exam support including guidance, study leave and the cost of study Accrue additional holiday for extra hours worked Life cover Private healthcare Pension scheme What You ll Be Doing: Delivering first-line and desktop IT support to internal staff Logging and managing tickets via the service desk Setting up and configuring laptops and desktop equipment Supporting Microsoft 365 users Assisting with user account administration Troubleshooting hardware and software issues Carrying out desk moves and equipment relocations Following established IT processes and security standards What You ll Bring: Basic knowledge of Windows 11 Familiarity with Microsoft 365 A proactive, problem-solving mindset Strong communication skills Around 1 years experience in an IT support role is preferred. Desirable: Exposure to Active Directory Basic networking knowledge An IT qualification (e.g. CompTIA A+ or similar) Why Apply? This role offers