About this position:

An exciting opportunity has arisen for a Support & Commissioning Engineer to join a growing industrial automation business. This hybrid role combines hands-on service engineering, customer support, maintenance planning, and project coordination, supporting automated systems across customer sites throughout the UK. The position offers a mix of office, home-based, and site work with excellent opportunities for development.

Job Responsibilities:
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• Manage customer support requests and coordinate planned service and maintenance activities.
• Provide remote and on-site fault finding, diagnostics, and technical support for automated systems.
• Conduct system audits and identify opportunities for upgrades and performance improvements.
• Deliver small automation projects, including system modifications and upgrades.
• Coordinate spare parts requirements and maintain accurate service documentation.
• Build strong customer relationships while working closely with engineering teams to ensure high levels of service delivery.

Experience Required:
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• Background in Service Engineering, Maintenance Engineering, or Industrial Automation.
• Electrical and/or Mechanical engineering experience within automated manufacturing environments.
• PLC fault-finding and troubleshooting experience.
• Experience diagnosing faults on automated machinery and industrial equipment.
• Knowledge of sensors, drives, HMIs, and industrial control systems is advantageous.
• Strong communication and customer-facing skills with the ability to work independently.
• Full UK driving licence and willingness to travel to customer sites across the UK.