Seafreight Senior Account ManagerFreight Forwarding Dartford, KentWe are looking for an experienced freight forwarding professional looking to take ownership of key customer accounts within a growing global logistics business based in Dartford We are seeking a Seafreight Operator/Senior Seafreight Operator to join the Dartford branch, supporting a portfolio of import and export sea freight customers. This is a customer-focused role that combines operational excellence, commercial awareness, and relationship management to ensure the highest levels of service delivery.You will be responsible for managing the day-to-day requirements of both new and existing customers, coordinating international freight movements, resolving operational challenges, and ensuring shipments are executed efficiently and compliantly.This position offers an excellent opportunity for an experienced freight forwarding professional who enjoys building strong customer relationships while maintaining full control of operational and financial performance. Key Responsibilities Customer ManagementAct as the primary point of contact for allocated customer accounts. Build and maintain strong relationships with customers, suppliers, overseas offices and partners. Deliver exceptional customer service and maintain regular communication regarding shipment progress. Ensure customer Standard Operating Procedures (SOPs) are followed at all times. Proactively identify and resolve customer issues and operational ..... full job details .....