Customer Service AdvisorLocation: Office-based in Slough Job Type: Full-time, Permanent Salary: £26000 £29,000 per annumMy client are an established and growing business who are currently recruiting for a Customer Service Advisor to join their After Sales team. This role would suit someone with a strong customer service background and knowledge of plumbing products.The successful candidate will act as the first point of contact for customers, providing professional support, resolving enquiries, and ensuring a consistently high standard of service within a busy office environment. Key Responsibilities Providing excellent customer service via telephone and emailHandling customer enquiries and resolving issues in a timely and professional mannerProcessing transactions accurately using ERP systems (experience with Sage 200 is advantageous)Sending out replacement partsWorking closely with internal departments to ensure smooth day-to-day operationsMultitasking effectively in a fast-paced environmentSupporting team members and assisting with supervisory duties when required Candidate Requirements Minimum of 3 years experience in an office-based customer service role (essential)Previous experience in customer service or sales Knowledge of plumbing productsStrong verbal and written communication skillsConfident using phone systems and email communicationAbility to demonstrate product knowledge and support customers effectivelyPositive attitude, strong attention to detail, and ability