A successful FMCG company is recruiting for a Sales Administrator to join their busy and friendly sales team on a permanent, office-based basis in the Bartley Green area. This role is ideal for a customer-focused sales or internal sales professional who enjoys working in a fast-paced environment and building strong customer relationships.Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity.As a Sales Administrator you will be - Handling customer enquiries via phone, email and appPreparing quotations and processing sales ordersManaging and developing existing customer accountsDelivering a high level of customer service and supportRe-engaging lapsed customers and up-selling products where appropriateProcessing invoices and card paymentsMaintaining accurate records across internal systems and spreadsheetsThe ideal candidate will have the following experience - Previous experience in internal sales, customer service, telesales or a commercial office-based roleExperience processing sales ordersConfidence in upselling and cross-selling productsStrong communication and organisational skillsA proactive and customer-focused approachWhat''s on offer for this Sales Administrator role - Working Monday - Friday 8:30am - 4pmHourly rate of pay 13.50-14p/hFree on-site parkingThis is a fully office-based role, working on-site Monday to Friday, with some flexibility to work an adhoc on a Saturday if required. If y