1st Line IT Support EngineerSalary: Up to £30,000 DOELocation: HorshamThe OpportunityAre you looking to kick-start or take the next step in your IT career with a growing Managed Service Provider?We''re working with an ambitious and expanding MSP that has enjoyed year-on-year growth since launching eight years ago. Providing fully managed IT, communications and print services to businesses across the UK, they''re now looking to welcome a motivated 1st Line IT Support Engineer to their technical team.This is a fantastic opportunity for someone with a passion for technology who wants to build their technical knowledge, gain industry-recognised certifications and progress their career within a supportive and hardworking environment.With a salary of up to £30,000, alongside fully funded training and examinations, this business is committed to investing in your development.Key Responsibilities- Providing 1st Line technical support to clients, responding to hardware and software queries via telephone, email and face-to-face.- Diagnosing and troubleshooting technical issues, identifying solutions and escalating more complex problems where necessary.- Supporting end users with day-to-day IT issues across a variety of client environments.- Assisting with Active Directory administration, user accounts and permissions.- Troubleshooting workstation, software and hardware-related issues.- Supporting networking environments, including routers, switches and wireless access points.- Updating ..... full job details .....