Job Title: Technical Sales Administrator About the Role: Nouvo Recruitment are seeking a proactive and motivated Technical Sales Administrator to join our clients team. Reporting directly to the Marketing Director, you will play a vital role in maintaining strong relationships with both existing and lapsed customers, ensuring our company remains their first choice for future opportunities. You will manage communications via phone and email, identify and engage key decision makers, and support the sales team by generating and qualifying leads. This role is ideal for someone who thrives on building relationships, handling challenges, and contributing directly to business growth. Key Responsibilities: Maintain regular dialogue with existing and lapsed customers to drive loyalty and repeat business Manage and cleanse the prospect database, ensuring accurate records of contacts and communications Identify and connect with key decision makers, overcoming gatekeepers effectively Provide relevant product information and follow up on leads via timely calls and emails Generate, qualify, and pass leads to the sales team for follow-up Continuously improve lead qualification processes Work closely with the sales team to maximize opportunities Record all opportunities, quotes, and communications in SAP Business One Promote and raise awareness of new product launches Person Specification: Self-starter with strong organizational and prioritization skills Resilient, positive, and able to h