Bristol City Centre Location 27,000 Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Bristol.This is a fantastic opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an exceptional customer experience.About the RoleAs a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You''ll play a key role in ensuring a smooth customer journey from initial enquiry through to completion, providing clear communication and outstanding service at every stage.Key ResponsibilitiesActing as the main point of contact for customers, delivering a friendly and professional serviceManaging vehicle bookings for servicing, maintenance, and repairsLiaising with the workshop team to ensure efficient workflow and timely updatesClearly explaining any work required, providing transparent advice and solutionsPreparing and managing job cards, invoices, and related administrative tasksMaintaining accurate customer and vehicle recordsIdentifying opportunities to recommend additional services where appropriateEnsuring a high standard of organisation and attention to detail across all tasksWhat We''re Looking ForPrevious experience in a customer service or automotive environment (Service Advisor experience desirable)Excellent communication skills with the ability to explain