Job Title: Service Retention Programme ConsultantLocation: Field Based, South-West RegionSalary: Competitive with a generous bonus Job type: Full time, PermanentWorking Hours: 40 Hours Per WeekApplication Deadline: 6th February 2026Do you have a passion for Automotive Aftersales?Do you want to be part of a motivated and enthusiastic team?rpc has the job for you!rpc UK is looking for a high-performing Service Retention Programme Consultant to lead in the growth of service retention across the South area of the UK.The Role:Our Service Retention Programme Consultants offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing lead retention and revenue generation.In this role, you will identify opportunity for growth of the service business and increase customer retention using supporting systems and tools. This will be achieved through investigative analysis to identify opportunity potential, along with supporting the Retailers with maximisation of that opportunity through structured marketing and the development of processes.The Service Retention Programme Consultant will:Work with the rpc UK team to create and implement network wide long and short term strategies to improve aftersales retention.Lead regular in-person retailer Retention Reviews using supporting systems and information to identify opportunities for performance improvement including Retailer Health Checks, visit slide presentations, on-site product and sales