1st Line IT Support TechnicianManchesterInitial 4-week contract with potential for extension£120 per day (inside IR35)Our client is currently hiring for a 1st Line IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact.Key Responsibilities:Act as the first point of contact for IT-related queries via phone, email, and ticketing system.Diagnose and resolve hardware, software, and network issues.Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions.Collaborate with other IT team members to ensure smooth operations.Requirements:Previous experience in a 1st Line Support or Desktop Support role.Strong troubleshooting skills across hardware, software, and networking.Experience with PC builds and deployments.Familiarity with Windows OS, and basic networking concepts.Excellent communication and customer service skills.Ability to work independently and manage time effectively.