Major Recruitment are recruiting for a Support AssistantLocation: Stanford-le-Hope, Essex SS17Salary: 15.91 PAYEContract: Rolling contract (No fixed end date)The RoleWe are seeking a detail-oriented Support Assistant to join the Environment Department within the Port Health Service. This is an entry-level administrative post critical to the flow of EU cargo, providing essential clerical support to Official Veterinarians and Port Health Officers.You will be the first point of contact for the office, handling a high volume of technical information regarding health certificates and documentation standards.Key ResponsibilitiesDocumentation: Carry out documentary checks on imported food consignments and process cleared Health Entry Documents (CHED).Data Management: Input and maintain records in internal and external systems such as PHILIS, IPAFFS, CNS, or DESTIN8.Communication: Answer incoming calls and respond to queries regarding the status of imported cargo and charging procedures.Logistics: Arrange daily lab sample collections, liaise with couriers, and manage incoming/outgoing post.Office Support: Maintain filing systems, update equipment inventories, and assist with general housekeeping of food sample storage.Working Pattern and LogisticsInitial Training: 9:00 AM - 4:30 PM (Office-based) for the first 4-6 weeks.Post-Training Shifts: You will move into a rotation covering shifts between 6:00 AM and 10:00 PM.Remote/Night Work: Includes remote night shifts (10:00 PM - 6:00 AM)