Council Tax Officer / Revenues and Benefits Officer Location: 1 Catford Road, Catford, London, SE6 4RU Start Date: ASAP Contract Duration: 13+ months Working Hours: Mon Fri, 09 00 2 days remote, 3 days office-based Pay Rate: £ 21.45 Per Hour Job Ref: OR22046 Job Responsibilities Administer Council Tax and other revenue accounts in line with legislation and Council procedures Recover outstanding debts efficiently and in accordance with statutory regulations Prepare and present cases at Magistrates , County and High Court hearings and relevant tribunals Represent the Council in court, including liability order, committal, charging order, bankruptcy and insolvency proceedings Remain at court until all listed cases have concluded Liaise with courts, enforcement agents, solicitors and other external partners to progress recovery actions Instruct and monitor Enforcement Agents and report on their performance Deal with customer enquiries by telephone, email, correspondence and face to face Handle complex cases and complaints professionally and within agreed timescales Process applications for discounts, exemptions and reliefs, ensuring fraud prevention controls are followed Prepare statutory documents, warrants, statutory demands and court applications as required Maintain accurate records, case notes, statistics and system data to meet audit requirements Identify irrecoverable debt and submit write-off requests in line with delegated authority Ensure c