Front Office ManagerLocation: DerryFull-Time PermanentCompetitive SalaryThe PropertyOur client''s established hotel in Derry is entering an exciting new phase of significant investment and development. With upgraded facilities and a clear strategic vision for growth, this is a pivotal time to join the business and contribute to shaping its next chapter.The OpportunityWe are seeking a dynamic and motivational Front Office Manager to lead the front desk operation and build a high-performing, service-driven team.This role is central to the hotel''s success. You will take ownership of the entire front office function, ensuring operational efficiency, exceptional guest experiences, and consistent service standards during a period of transformation and growth.You will be a visible leader - confident, organised and passionate about hospitality - capable of energising your team and driving accountability.Key ResponsibilitiesLead and manage all front office operations, including reception and guest servicesRecruit, train and develop a motivated, guest-focused teamDrive a culture of professionalism, efficiency and service excellenceEnsure seamless check-in and check-out experiencesMonitor guest feedback and implement continuous improvement initiativesOversee rota management, staffing levels and departmental performanceWork collaboratively with housekeeping, FandB and senior management to ensure operational alignmentManage room allocations, occupancy levels and front office systems effe