If you are a genuinely capable Commercial Account Handler who keeps clients because of how you handle them, not because of price, this will be worth your attention. This is not a volume processing role. It is not a call centre in disguise. And it is not a "growth at all costs" brokerage where service comes second to new business targets.This is a well run, independent commercial brokerage in West Sussex with a stable book, long standing clients and leadership who understand that good people stay when they are trusted and properly supported.You would inherit a quality portfolio of SME and mid market commercial clients across a mix of sectors. Premiums are varied and interesting. Clients expect advice, not just paperwork.You will be given autonomy. No micromanagement. No unnecessary noise. Just the space to do the job properly.What you will be doingManaging a portfolio of commercial clients from renewal through to mid term adjustments and claims liaisonBuilding proper relationships with business owners and decision makersNegotiating with insurers across the open marketIdentifying gaps in cover and advising clients accordinglySupporting Account Executives where required on larger or more complex casesEnsuring documentation, compliance and FCA requirements are handled correctlyThis is a client facing, relationship led role. You will be trusted to think, advise and act commercially.What they are looking forSolid experience as a Commercial Account Handler within a UK brokerageStron