Business Systems and Project Manager

Up to £45,000 Per Annum DOE

(Apply online only) Mon to Fri

Permanent role 

Are you a problem solver who possesses excellent analytical skills and experience with various business management quality systems? Have you got strong background in Aerospace or Automotive? If so, this role could be perfect for you.   

About the role:

Develop and sustain the Business Management Systems in line with the required industry standards (including: IATF16949/ISO9001 /ISO14001, TISAX/ISO27001 and AS9100 etc), accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control, and improve the quality of all processes throughout the business. Manage the internal audit program to ensure that all nonconformities raised by certification bodies during audits are effectively corrected and independently verified, ensuring any required changes in policy or procedure are effectively implemented as a result. Ensure all Customer business level requirements are met, as well as monitoring and managing all Customer complaints and warranty, dealing with them effectively and “in time”. Embed a culture of continuous improvement throughout the company. Lead the Business to achieve quality management system targets for customers and business goals (KPI’s).

Responsibilities: 

Strategy and Development

Contribute to the creation and implementation of best practice, strategy, policies, processes and procedures to aid and improve operational performance

Contribute to new business initiatives and projects and review and communicate the impact on relevant business management systems

Management of PRN process

Management of lessons learnt

General and Task Management

Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan.

Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs

Audit the MRP system against physical process for mismatches in resource allocation 

Implement and maintain all relevant procedures described each business management system

Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of external certification bodies and Customers

Ensure compliance with Customer requirements at a business (not project) level

Manage Customer complaints and warranty alongside the Quality Manager ensuring any complaint is dealt with in time and to the Customers satisfaction (including completion of 8D’s)

Update system documentation and communicate to applicable teams to carry forward lessons learned from any concerns

Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits (both internal and external)

Introduce new systems and procedures where appropriate

Train others in all aspects of the business management systems and application of procedures

Assign and delegate audits to the internal audit team

Undertake regular system, product/process, and effectiveness testing audits across all business management systems

Ensure corrective actions are undertaken to address non-conformities found

Verify closure of non-conformities with Certification Bodies and communicating any open and closed NC's to the Management Review

Hold management system performance meetings within the business (via management review) and with Certification Bodies 

Manage the audit nonconformity data base

Provide detailed analysis of nonconformities

Ensure ongoing compliance with all Management Systems (IATF16949/ISO9001/ISO14001 etc) (including: IATF16949/ISO9001 /ISO14001, TISAX/ISO27001 and AS9100 etc)

Attend various meetings and action/communicate instructions

Produce written reports and make presentations

Undertake continuous training and development

Identify business improvement opportunities within the organisation

Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility

Assist with setting department objectives/KPIs and review and assess ongoing performance

Ensure KPIs are met by working to the plan, including management of, and reporting

Report on achievement of targets and identify any actions required

Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and well being of staff and visitors.

First point of contact for supplier and customer-driven systems to include; IMDS, EDI, Access Factory Master, customer portals including JLR COVISint, BMW, Lotus, INEOS, Pininfarina etc etc

Person Specification

A good Understanding of various business management quality systems

Aerospace experience 

Excellent Automotive experience

Understanding manufacturing processes

Ability to work in a diverse and dynamic environment

Planning and prioritising activities

Good communication and interpersonal skills

Problem-solving skills

Understanding of Health and Safety practices

Team working skills

Analytical skills

Ability to work on own initiative

CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.