FRENCH SELECTION (FS) German speaking Sales and Customer Relations Assistant Salary: up to around 28,000 per annum Location: Telford Hybrid working options available Ref: 5475G2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5475G2 The Company: You would be working for an award-winning market leading manufacturer part of a larger international Group Main Duties: This role should be focused on improving the value of sales, giving the customer first class service, offering assistance such as alternative products and promotional offers. The Role: - Provide exceptional customer service to maximise sales opportunities - Collaborate with the marketing team to inform customers about current promotions - Generate appointments by conducting sales calls to both new and existing customers. - Travel alongside the European Sales team and represent the company at exhibitions when required - Offer administrative assistance to the International Sales team - Work on constantly improving procedures to enhance customer service efficiency - Analyse how competitors are fulfilling customer needs - Document and escalate customers'' complaints as required The Candidate: - Fluent in German (written and spoken) essential - Previous experience in a high volume Customer Service role - Knowledge of Export documentation and procedures - SAP knowledge would be of an advantage (training provided) Salary up to around 28,000 per