Country: United KingdomLocation: Unit 6 Ermine Centre, Huntingdon PE29 6WX, Huntingdon, UK Role: Burner and Boiler Technical Support Location: UK Remote / Huntingdon Contract: Perm, full Riello ( A Carrier''s company ) is a global leader in the design and manufacture of advanced technologies for heating and cooling in the residential, commercial, industrial and process sectors. The company''s strength is the result of its technological innovation capacities and the experience it has acquired over the years, underpinned by the expertise of its technicians, professionals and collaborators. Riello is a market leader in combustion technology . For a variety of industries, it has developed an extensive range of safe and sustainable burners, powered by blends of hydrogen or biofuels and with ultra-low NOx emissions. About the role The main purpose of the position is to provide technical support to installers and engineers working with Riello''s products in the areas of fault diagnostics, equipment configuration, and spare parts selection. As a Burner and Boiler Technical Support you will be responsible for: Management of Riello Ltd technical helpline Answering technical queries via telephone and email Providing technical support to Riello Ltd sales and service team Assisting with Riello training courses Assisting with technical burner specification works (hands on) Updating internal technical files (website) To be successful in the role you should have: A proven background