Job Title Python Software Engineer. AI driven Helpdesk. RASA integration Job Description

Python Software Engineer. AI driven Helpdesk. RASA integrationRASA Chatbot Integration. Part-Time, Long-TermHelp Build the AI-Driven Helpdesk for Our Ed-Tec platform, that Records travel whereabouts information for UK boarding schools and manages travel .Flexible, part-time hours and long-term potential. You’ll take the lead on developing our AI-driven helpdesk system at I-GTM, integrating RASA with our existing tech stack including React, Twilio, FreeScout, and our internal APIs.About the ProjectThe goal is to provide smart, secure, and responsive chatbot support for parents, schools, and transport teams and escalation to human agents (via FreeScout) when needed.Restrictions

Telecommuting is OKNo Agencies PleaseRequirements

Set up a RASA development environment using DockerDeploy RASA to Google Kubernetes Engine (GKE) for production useIntegrate RASA with:React Create React App frontend via Botfront or similarTwilio for SMS and WhatsApp messagingFreeScout for handover to human agentsOur existing REST API using secure, authenticated flowsOpenAI or other LLMs for real-time user data enrichment and analysisAbout the Company

I-GTM provides travel record keeping platform to UK boarding schoolsContact Info

Contact : David WilliamsE-mail contact : dw @ i-gtm . comWeb : https://i-gtm.com/

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