OverviewLocation:

Robeys Lane, Tamworth, B78 1AR

Contract:

Full-time, Permanent

Hours:

Flexibility required for evenings and weekends

About usDaytona Tamworth is home to one of the UK''s premier outdoor karting circuits, offering world-class racing and industry-leading customer service. We’re searching for an experienced, high-energy General Manager to lead our venue and take guest experience, team culture, and operational performance to the next level.

About the roleAs General Manager, you’ll take full responsibility for running and developing the Daytona Tamworth venue. From racing events and hospitality to team leadership and compliance, you’ll ensure every part of the operation reflects the highest standards in performance, presentation, and guest satisfaction.

You’ll inspire a team of up to 50 staff, including three department heads, and create an environment where safety, teamwork, and service excellence are non-negotiable.

Main responsibilities

Customer Experience:

Champion exceptional service and ensure every guest leaves with a wonderful experience and unforgettable memories.

Team Leadership:

Recruit, train, motivate, and manage a large team. Promote a high-performance culture built on accountability and the Daytona Way.

Operational Oversight:

Lead day-to-day circuit operations, including race events, hospitality, and conference facilities.

Venue Standards:

Ensure cleanliness, presentation, and maintenance are always of the highest standard.

Health and Safety:

Maintain full responsibility for all health and safety compliance for both staff and guests.

Financial Management:

Meet and exceed revenue, cost, and profitability targets.

Performance Improvement:

Identify business priorities, evaluate operational processes, and implement continuous improvements.

Key success criteria for this roleYou’re a confident and capable leader who thrives in a fast-paced, customer-focused environment. You bring the structure, motivation, and energy needed to lead a large team while keeping a sharp eye on detail and operational discipline.

You’ll need to demonstrate

Experience managing teams of up to 50 staff, including senior-level reports

Strong background in operations, hospitality, events, or leisure

A passion for motorsport and/or kart racing

Proven ability to deliver exceptional customer service

Outstanding communication, public speaking, and presentation skills

Organisational and strategic thinking, with a sharp commercial mind

Tech-savvy and confident with systems like Word, Excel, and internal platforms

A natural presence on the floor, leading by example and driving performance

How to applyTo apply, please send your CV and a covering letter, including your salary expectations, to

careers@daytona.co.uk , quoting job reference

TWGM25 .

A full job description is available on request.

Job details

Seniority level:

Director

Employment type:

Full-time

Job function:

Management and Manufacturing

Industries:

Entertainment Providers

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