Credit Controller Location: Gloucester Salary: £30,000 per annum Hours: Full time Monday to Friday Key Responsibilities: Dealing with customer queries and developing relationships with customers Allocating payments Opening and closing of customer accounts Ensuring customer pay to terms Updating customer information Liaising with sales representatives and other departments to resolve queries Dealing with customer complaints, obtaining information and offering a solution where possible Releasing pro-forma orders following payment of account Updating ledgers Reconciliations Produce monthly reports detailing unpaid invoices Key Skills: Previous experience in credit control Fantastic communication skills Good attention to detail Good IT skills including MS office packages Ability to build rapport Excellent problem solving and negotiation skills Ability to organise and prioritise a busy workload