Head of Housing Management and Neighbourhoods We''re looking for a proven leader to join Southampton City Council as the Head of Housing Management and Neighbourhoods. This is a rare opportunity to shape the future of a large and ambitious housing service - turning recovery into long-term improvement. You''ll play a pivotal role in shaping services to deliver for residents every day and ensuring Housing works as a coherent, learning system. About the team We''re part of the Council''s Residents'' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. The Housing Management and Neighbourhoods team plays a crucial delivery role within Housing''s new commissioning model - managing homes, tenancies and neighbourhoods across the city to meet agreed demand and standards. Working closely with colleagues in Strategy, Insight and Performance, Quality Homes and Housing Works, the team ensures that customer needs are clearly understood, work is prioritised effectively and delivered efficiently across the whole housing system. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we''re now using it to drive lasting improvements for tenants, resid