Enjoy helping people and building new skills?If you''re looking to gain valuable customer experience with the UK''s best bank, as voted by Forbes 2026, this could be a great opportunity for you.On behalf of Nationwide, AMS is recruiting Inbound Banking Customer Service Advisors on a 12-month temporary contract.As an Inbound Banking Customer Service Advisor, you''ll be the first point of contact for our customers, supporting them over the phone with their everyday banking needs. We''re looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you.You''ll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role.We''re offering a £13.87 hourly rate, working between 8am - 8pm Monday to Sunday.Hybrid workingDuring the training period You''ll be required to work onsite at Nationwide, Monday - Friday 9am-5pm - 5 days a week for your first 5-8 weeks, depending on progress.At Nationwide, we support at home working approach wherever possible, giving you the flexibility to do your best work from home for the majority of your time. Following the training period, you''ll be required to attend the office for 40% of your working week and the remaining 60% can be done remotelyFollowing the training period you will wor