Job Title: Learning and Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning and Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the LandD programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the LandD function, including line-managing the LandD Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s LandD programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the LandD Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business prioriti