Role: IT Support EngineerLocation: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid CertificationsAre you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?This is a fantastic opportunity to join a friendly MSP-style team where you''ll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career.The RoleYou''ll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:Windows 10/11 and Windows ServerMicrosoft 365 (Teams, Exchange, SharePoint)Networking (DNS, DHCP, firewalls, switches, VPNs)VMware and VirtualisationAzure cloud servicesHardware troubleshooting and device configurationGeneral IT support, ticket management, and customer communicationThis is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment.What You''ll Be DoingResolving user issues across desktops, servers, cloud and network environmentsSupporting the second and third line engineers in technical issues and projects when requiredMonitoring systems, escalating complex issues, and helping improve processesCollaborating with senior engineers to expand your technical knowledgeProviding excellent customer service with a proactive mindsetWhat We''re Looking For1-2 years'' experience in an IT support