Job Title: Account Manager (30 Hours) Location: HarrogateSalary: £13.00 per hourHours: 30 hours per week, Monday - Friday (flexible) Looking for a role where no two days are the same? Want to be part of a friendly, fast paced team where your contribution actually matters? This could be just what you''re after. We''re working with an established business in Harrogate that''s on the lookout for an Account Manager to take ownership of customer relationships while supporting the smooth day to day running of operations. If you''re organised, people focused and love building strong client relationships, you''ll fit right in.Your duties as Account Manager: Acting as the main point of contact for customers, handling queries, orders and ongoing account activityProactively managing accounts to ensure high levels of customer satisfaction, retention and repeat businessIdentifying opportunities to upsell and cross sell products and servicesConducting regular customer check ins to understand needs and provide solutionsManaging customer orders and creating accurate quotes using a CRM systemSetting up and maintaining customer accounts, ensuring all information is accurate and up to dateDelivering excellent customer service and resolving issues quickly and effectivelyKeeping customers informed with delivery updates and coordinating with internal teamsSupporting general administrative and operational tasks to ensure smooth day to day runningExperience Required:Experience in account management,