gap personnel is recruiting Inbound Operators for our prestigious client based in Wymondham. The site provides inbound and outbound document services, including printing, mailing, document capture, storage, and key support functions.Pay Rate: £12.21 per hourHours: Monday to Friday, 8:00am - 5:00pm - 37.5 hours per week, 30 minute break per dayType: Temporary to permanent for the right candidateLocation: Wymondham, Norfolk - NR18 Start date: Interviews will take place early January Key Responsibilities: Hands-on role using basic machinery and computer systems (Excel, Word, and internal systems)Work to set targets for speed, accuracy, and qualityReceive and security-check incoming mailScan and process paper documentsIndex, store, and manage electronic documentsRespond to helpdesk queries when neededFollow Service Level Agreements (SLAs) and quality standardsProvide support or supervision when requiredBe flexible and help with different tasks as needed Knowledge and Skills: IT literate, comfortable managing a queue of tasksExperience working to tight deadlines preferredSelf-motivated, organised, and methodical approachStrong customer focus and attention to detailEffective verbal and written communicationResults-driven with a high level of accountabilityConfident working independently and as part of a team To apply for this Inbound Operator position, please submit your updated CV to (url removed) Contact the branch on (phone number removed) to discuss.gap personnel is operating a