Front Office Night Manager - City of London

Front Office Night Manager - City of LondonOur reception and front office team are positioned in the heart of our stunning ground floor lobby and are the focal point for hotel guests checking in for their stay. Surrounded by our FandB venues and with live music every day, it''s a unique place to work with a lively, vibrant atmosphere.As Night Manager you will oversee our overnight operations, maintaining the service that The Ned is known for and supporting with departmental admin and reporting tasks.Do you want to join one of the best places to work in hospitality?What''s the role?Front Office Night Manager About The Ned:The Ned and Ned''s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned''s Club - a private members'' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.Reporting into the Front Office management team, you will: Lead a small team who will look after all arriving and departing guests and incoming phone queriesBe a font of knowledge and enthusiasm for everything The Ned has to offer, making recommendations and upsells to future guestsSupervise the overnight operation, setting the team up for success, ensuring all overnight tasks are completed, and providing hands-on support whilst wor
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