We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it s needed most. At the heart of their mission is a deep commitment to demonstrating God s unconditional love. We are seeking a strategic and innovative Supporter Experience Manager to lead and deliver an engaging product experience across World Vision''s regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they''re making in the lives of the world''s most vulnerable children. In this influential role, you''ll develop, test and optimise the end-to-end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test-and-learn approach. You''ll lead experience improvements for the critical first year of Child Sponsors'' journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you''ll collaborate across the World Vision Partnership t