Internal Account Manager - Cloud Services Provider As an Inside Sales Representative for a secure, integrated cloud services provider, you play a key role in supporting revenue growth by engaging with both existing customers and new prospects. You help organisations on their digital transformation journeys by positioning cloud solutions that enable them to operate securely and efficiently. Key ResponsibilitiesQualify inbound marketing leads (MQLs) and progress them into sales-qualified opportunities (SQLs)Manage and grow a portfolio of partner and customer accounts, identifying new revenue opportunities and mitigating churn risksBuild and maintain strong, long-term relationships with partners and clients through regular engagement and value-driven conversationsCollaborate with cross-functional teams, including sales, marketing, and distribution, to support pipeline growth and account developmentAccurately capture and manage sales data, contracts, and orders within CRM systemsTrack and report on key performance metrics related to lead qualification and account performanceStay up to date with cloud technologies, industry trends, and service offerings to effectively position solutions Skills and ExpertiseStrong communication and relationship-building skillsProven ability to manage multiple priorities in a fast-paced sales environmentCommercial awareness with a proactive, results-driven mindsetExperience with CRM systems and Microsoft Office toolsAnalytical thinking with the abil