Nexthink Solutions Engineer
Nexthink Solutions EngineerLocation: UK (Hybrid options)Contract: please note the IR35 determination is still under debateDuration: 6 months with high likelihood of extensionDay Rate: TBCRole Overview:We are seeking a skilled Digital Employee Experience Consultant with hands-on expertise in Nexthink platform administration and consulting. In this role, you will leverage Nexthink''s analytics, automation, and remediation capabilities to optimize IT services, improve employee experience, and provide actionable insights into endpoint health and user satisfaction.As a successful Nexthink Solutions Engineer responsibilities will include:Consulting andamp; Strategic GuidanceAdvise Customer andamp; Partner leadership on leveraging Nexthink insights for endpoint modernization and service optimization.Train and Cach teams on Nexthink investigations and visualizations.Nexthink AdministrationConfigure and manage Nexthink components (Collector, Engine, Portal, Remote Actions, Campaigns).Integrate Nexthink with ITSM platforms (eg, ServiceNow) and directory services (eg, Active Directory).Perform upgrades, patching, and health checks.Digital Experience Monitoring andamp; AnalyticsBuild dashboards and investigations for endpoint performance and user experience.Define KPIs and alert thresholds for compliance and stability.Use Nexthink to proactively detect and resolve performance issues.Automation andamp; CampaignsCreate automated workflows and Remote Actions for common IT issues.Design targ
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