Sales & Installations Administrator

Overview

We are seeking an organised and proactive Sales & Installations Administrator to support our Sales & Installations Teams. The successful candidate will be responsible for scheduling installations and acting as a key point of contact between customers and fitting teams. Previous experience within the glazing, door and window, or wider construction industry is highly desirable.

Key Responsibilities

• Coordinate and schedule installation appointments efficiently
  
  
• Communicate with customers and fitting teams via telephone and email
  
  
• Support the Installations Team with day-to-day scheduling and administration
  
  
• Monitor installation schedules and resolve any issues or changes
  
  
• Maintain accurate records using internal databases and spreadsheets
  
  
• Ensure a high level of customer service at all times
  
  

• Previous experience in the glazing, door and window, or construction industry preferred
  
  
• Strong telephone manner and confident communication skills
  
  
• Ability to multitask and manage changing priorities
  
  
• Comfortable working unsupervised and using own initiative
  
  
• Able to work effectively under pressure
  
  
• Excellent organisational skills with strong attention to detail
  
  
• General administrative experience, including databases, spreadsheets, Microsoft Word and Outlook
  
  

• Adaptable and flexible approach to work
  
  
• Reliable, professional and customer-focused
  
  
• Strong problem-solving skills
  
  

• Competitive salary, dependent on experience starting at £13.50/hour
  
  
• Full-time, permanent position 8.30am-4.30pm Monday to Friday
  
  
• Company workplace pension scheme
  
  
• Paid 21 days holiday entitlement plus Bank Holidays
  
  
• On-the-job training and ongoing support
  
  
• Opportunity to develop within a growing and established company
  
  
• Supportive team environment