Pay up to £46,547 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. At DWP Digital, our User Researchers play a vital role in improving services used by millions of people across the UK, as well as systems that support over 100,000 colleagues in the UK''s largest government department. Whether you''re researching services that support some of the most vulnerable people in the UK or tools used by colleagues delivering essential public services, your work will have a direct impact on how those services are designed and developed. As a User Researcher, you''ll plan, design and deliver research using a range of qualitative and quantitative methods. You''ll work closely with designers, product managers, developers and other specialists to understand problems, test ideas and evaluate services. You''ll analyse and communicate findings in a clear and meaningful way, helping teams build a shared understanding. Joining DWP Digital means becoming part of one of the largest and most experienced digital communities in government. Come and work on services that make a genuine difference to people''s lives, while helping to ensure user needs remain at the heart of everything we do. What skills, knowledge and experience will you need? Experience of conducting primary qualitative research, gained through a research role (such as market, social, academic or user research) or through academic study ..... full job details .....