IT Technician London and Surrounding Areas - £36,000 + Great Opportunity! Role: IT Technician (1st / 2nd Line) Location: Farringdon Salary: £30,000 - £36,000 + Benefits Interviewing Immediately Apply Now An award-winning IT and VoIP solutions provider supporting a growing client base across London and the South is looking for an experienced IT Technician to join its expanding team. The RoleThis is a hands-on, field-based role providing onsite IT support to customers across London and surrounding areas. You ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met. Key Responsibilities Provide onsite IT support to customers across London and the SouthResolve escalated technical issues and deliver excellent customer serviceSupport Windows Server and Desktop environments (Windows 10/11, Server )Administer Microsoft 365, Active Directory and Office applicationsSupport networking, connectivity, firewalls, switches and routersManage tickets, documentation, and client communication Skills and Experience Minimum 2 years experience in 1st Line IT Support (2nd Line desirable)Strong Microsoft Windows and Microsoft 365 experienceNetworking and connectivity knowledgeCustomer-focused with excellent communication skillsFull UK driving licence requiredMSP experience highly desirable Benefits Company car / travel expensesLaptop and mobile phonePension schemePerkbox and private medical optionTraining and career progress