Adequate numeracy and literacy skills needed for this post and be able to show they have been trained in: Administration practicesCustomer care/front line serviceRelevant IT skills and knowledge of software packages Relevant Level 3 qualification or equivalent experience Demonstrate excellent communication skills, both written and verbal. To have the ability to acquire the necessary standard of computer skills using word, spreadsheets and databases. Ability to work within a team and work on your own initiative when required. An understanding of and a personal commitment to the Vision and Values of Liverpool City CouncilTo have knowledge and an ability to demonstrate an understanding of the LEAs policies on Equal Opportunities.MAIN AREAS OF RESPONSIBILITY: Business Support Officer To maintain appropriate, up to date and accurate records on relevant systemsTo perform duties related to the processing of information, progress chasing of documentation and recordingTo provide a flexible service including dealing with visitors to site, scanning, photocopying, filing, post, and other resource tasks as designated.To maintain adequate stocks of stationary and keep storage/filing areas tidyCoordinate committee reports and provide appropriate guidance to senior managers. To collate and distribute item reports within agreed timescales and assist with the Quality Assurance of item reports as appropriate.To arrange, attend and minute/record meetings and forums across Community Services.To ..... full job details .....